Accidently Deleted Requests. How to Re-store?
You can restore records from Re-cycle Bin,
Goto Setup >Admin Settings >Recycle Bin.
Related Articles
Can I re-order or re-organize Tabs?
Yes, you can re-order Tabs as per your organization requirement. Goto Setup >Tab Settings > Organize Tabs. Now, edit a particular module to change the display name of a tab. For more refer Tab Settings
I deleted a request by accident. How can I restore it?
If a request is subjected to deletion, you can always retrieve it by accessing Recycle Bin in Zoho Support. To access Recycle Bin Goto Setup > Admin Settings > Recycle Bin. In the Recycle Bin page, you can find a list of deleted items mentioning the ...
How do I re-name Role or delete the Role?
To re-name or delete a Role, Goto Setup > Admin Settings > Roles > Move your mouse pointer over Role and select Edit or Delete option. Refer Roles for more help.
Can I merge two requests?
Yes, when a customer has sent more than one e-mail for an issue with different details in each mail, then you can merge these requests into one and work on a single request. You can even merge two requests from different contacts if need be. To learn ...
Can I sort the requests in the requests homepage?
Certainly. You can sort the requests in either ascending or descending order for a selected option. There are various options for sorting requests namely, Request ID, Subject, Status, Priority, Contact Name, Request Owner, Due date, Recent thread, ...